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Found a scratch on the Tag’s QR Code? Left your Retreev Tag behind at the hotel? Your puppy chewed it off your bag?

 Don’t worry! Get a free replacement of your Retreev Smart Tag.

Retreev Smart Tags will be subjected to wear and tear over their lifetime. We don’t want you not securing your bag because your Retreev tag has worn out or broken after years of use. That’s why we offer a lifetime warranty on all Retreev tags.

Alternatively,you can email our warranty team at warranty@retreev.com.
Include the following information in your email.
  • - UID of the tag you want to replace
  • - Issue with the tag